Refund policy

Please note that due to hygiene concerns we are unable to provide exchanges or refunds for change of mind or if you wish to request a different style/size. We encourage you to review your order carefully before making a purchase.

Damages and Issues: If the item arrives damaged, or if you have received the wrong item, please contact us immediately at starxdnails@gmail.com. Include the following details in your email:

• Your order number
• Description of the issue
• Picture evidence of the damage/issue

To be eligible for a return (due to damages or issues upon arrival), your item must meet the following criteria:

• The item must be in the same condition as when you received it.
• It should be unused, with all tool kit items 
• The item must be in its original packaging.
• You will need to provide the receipt or proof of purchase.

Refunds will be processed within 14 days of receiving the returned package in its original condition. Please note, we do not accept items returned to us without prior approval.